Comparing KiwiSaver Providers

89% of our members surveyed rated GMK very good or excellent for online account management facilities. No other provider surveyed was rated higher than 53% by their surveyed members.

How do we do it?

We’ve got really good online reports. Our team has developed a reporting model that gives investors a clear view of their savings.

Members can see:

• What contributions are going into their account. Every cent. Every day. Where it came from and when.
• Where their money is invested. NZ cash, foreign cash, bonds, shares – exact quantities, valued every month.
• Exactly what fees and taxes they are charged every month
• How their savings are performing every month
• The account movement from month to month

86% of our members surveyed rated GMK very good or excellent for customer service. The next best result was 59%.

What’s our secret?

We answer the phone, reply to emails, we follow up. We know what we are talking about. We treat our members like they are the lifeblood of our business… because they are.

85% of GMK members surveyed rated us very good or excellent for openness and transparency of fees. The next best result was 45%.

87% of GMK members surveyed rated GMK very good or excellent for openness and transparency of returns. The next best result was 39%.

What’s our secret?

We don’t keep secrets. We lead the pack in transparency and disclosure. We are the only KiwiSaver Scheme provider to become compliant with GIPS (Global Investment Performance Standards). GIPS is the best practice for fund reporting internationally. We show our members exactly where their money is invested down to the last cent. We charge a single fee for our services. We keep it simple.

Among the Top Ten KiwiSaver Scheme Providers, The Gareth Morgan KiwiSaver Scheme was rated the most likely to be recommended by its members.

What’s our secret?

We give great service. Personal, prompt attention by phone and email. You’ll be fully informed and get all the help you need. Our money is where our mouth is. Many of our staff and directors have their money invested alongside yours – and we are really picky about how we invest. We won’t confuse you with jargon. We’re a real Kiwi company. 100% Kiwi owned and operated.

87% of our members surveyed rated GMK very good or excellent for ongoing communication. The next best result was 47%.

Don’t take our word for it though

Check out the www.theanswerroom.co.nz for answers to any of your questions, sign up for our monthly email, call our 0800 Gareth number, visit our website and come see us at our regular shows across NZ. We’re everywhere.