Complaints

If we have made a mistake, or you feel there's something we can do better, we would like you to tell us about it.

You can call us on 0800 427 384 during normal business hours or you can write to us at Customer Complaints, Gareth Morgan Investments, PO Box 10068, Wellington 6143.

Alternatively, you can submit your complaint online using the form below.

Product
First name * Last name *
Phone  Email 
Preferred contact method
Address
Details of complaint *


We are a member of the Insurance and Savings Ombudsman (ISO) dispute resolution scheme, so if we cannot agree with you on how to resolve the issue you can contact the ISO. This scheme is available at no cost to you and will help us resolve any disagreements.

You can contact the ISO at:

Postal Address Office of the ISO
P O Box 10-845
Wellington 6143
New Zealand
Phone 0800 888 202
Email info@iombudsman.org.nz